Cookie Policy

Last Updated: January 15, 2025

1. Introduction

This Cookie Policy explains how Luxerova Alpine Casino Lodge ("Luxerova," "we," "our," or "us") uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

We recommend that you read this Cookie Policy in full to ensure you are fully informed about our use of cookies and how they may affect you.

2. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies help websites remember your preferences, understand how you interact with the site, and improve your browsing experience.

3. Types of Cookies We Use

We use several types of cookies on our website for different purposes:

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies.

3.2 Functional Cookies

These cookies allow us to remember choices you make and provide enhanced, personalized features. For example, they may remember your language preferences or booking information.

3.3 Performance/Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages they visit most often and if they receive error messages. This data helps us improve our website and your browsing experience.

3.4 Marketing Cookies

These cookies track your online activity to help us deliver more relevant advertising or to limit how many times you see an ad. They can also help measure the effectiveness of our marketing campaigns.

4. Specific Cookies We Use

Below is a detailed list of the cookies we use on our website:

4.1 Session Cookies

These temporary cookies are erased when you close your browser. We use session cookies to enable certain site functionality and to better understand how you interact with our website.

  • SessionID: Maintains your session while browsing our website and making reservations.
  • BookingProgress: Tracks your progress through the booking process.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They help us recognize you as a returning visitor and remember your preferences.

  • UserPreferences: Remembers your preferred settings such as language and currency.
  • LoginRemember: Keeps you logged in if you select the "Remember Me" option.

4.3 Analytics Cookies

We use Google Analytics to collect information about how visitors use our site. These cookies collect information such as your IP address, browser type, referring page, and pages visited.

  • _ga: Used to distinguish users. Expires after 2 years.
  • _gid: Used to distinguish users. Expires after 24 hours.
  • _gat: Used to throttle request rate. Expires after 1 minute.

4.4 Marketing Cookies

These cookies help us deliver personalized advertisements based on your browsing habits and interests.

  • ads/ga-audiences: Used by Google AdWords to re-engage visitors who are likely to convert to customers.
  • NID: Contains a unique ID that Google uses to remember your preferences and other information.

5. Third-Party Cookies

Some cookies are placed by third parties on our website. These third parties may include:

  • Google (Analytics, AdWords, Maps)
  • Social media platforms (Facebook, Twitter, Instagram)
  • Payment processors
  • Booking engine providers

Third-party cookies are governed by the privacy policies of the third parties that place them. We encourage you to review these policies.

6. Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can:

  • Delete cookies from your device
  • Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
  • Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

6.1 Browser Settings

Here are links to instructions on how to manage cookies in common web browsers:

7. Changes to This Cookie Policy

We may update our Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to periodically review this Cookie Policy to stay informed about how we use cookies.

8. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:

Email: [email protected]
Phone: +1 (800) LUXEROVA
Mail: Privacy Officer, Luxerova, Snow Peak Drive, Alpine Heights